How To Optimise Hotel Laundry Operations To Lower Costs And Improve Productivity

 

Due to the recent geopolitical developments and the regressive effects of the pandemic, the hospitality industry in Australia has been going through a challenging time, so that they can get clean linen delivered on time. Unfortunately, this is not as simple as it might seem because we need to ensure that our administrative and management processes can keep up with the workload; a challenging task for many managers for it can be difficult to determine if our processes require an upgrade.

 

Yet, making this move is crucial if we are to meet the targets and deadlines for our clients.

 

Making this change could mean keeping tabs on client linen and ensuring that our businesses can keep up with the rate of demand. Furthermore, it allows us to build a better relationship with hospitality clients with a high churnover of linen and need their loads delivered on time.

 

It all comes down to upgrading administrative and management processes. While the washing, drying and storage process might be adequate, it is impossible to make this call without an accurate monitoring process. With an accurate administrative and management process, you can make calls on the status of a linen load order and manage client expectations without a significant increase in overhead costs—a dream scenario for any manager!

 

Within this article, I will explore what we can do to optimise hotel laundry operations, provide top-tier service to our hospitality clients and, in the process, reduce operating costs and lower productivity.

 

The key to optimising hotel laundry operations

 

Turning hotel laundry operations into a more efficient process means paying attention to several areas. Here is a breakdown of the critical areas.

 

Turn stock control into a more precise activity

 

Making improvements to stock control can help you optimise laundry operations. Proper stock control processes give you better insight into the status of a client’s linen load to answer critical questions about their status. However, most businesses struggle to optimise this area by using manual methods, which are subject to all kinds of issues leading to problems such as missing inventory.  Moreover, automating stock control and turning it into a more precise activity can prevent these mishaps that throw production askew.

 

Armed with this new system of stock control, you can significantly improve operations, such as linen counting and customer service. Furthermore, you can reduce operating costs due to reduced incidents of missing linen. If clients were to ask any questions on the status of a linen load, you can deliver answers instantly by simply logging into their management platform and bringing up the necessary information.

 

Streamline linen counting operations

 

With so many team members involved in such a tedious operation, it is not surprising that count can go wrong. Yet, by automating linen counting, you can refine laundry operations, improve productivity, reduce operating costs, and remove some of the headaches that come from an inaccurate count – all in one move.

 

Automated commercial laundry solutions leverage RFID technology to deliver a succinct, accurate count instantly while reducing the time spent and the number of personnel required to make it happen. Moreover, you will instantly know your linen count, which means you can provide the succinct timely service that hotels desperately need during this tough time for you will know the status of a client’s linen load at any time, paving the way for better insight into laundry operations.

 

Simplify work for your clients

 

Simplifying administrative and management processes is not only a question of optimising internal processes but also it ensures that communication with your clients is easier. With most hospitality businesses looking for partners who can keep it simple, the option to conduct transfers succinctly and efficiently is critical for keeping a client on because it can save time.

 

Examples of optimising hotel laundry operations for clients include providing a separate portal that clients can use to send orders directly to you, allowing them to complete a transaction within seconds and making it easier to complete standard tasks. This ease of conducting business with you will be invaluable for building a positive relationship.

 

Build a better relationship with your clients

 

Optimising hotel laundry operations can provide several benefits. You can reduce the cost of performing regular operations and improve productivity creating a cumulative effect that will see you improve ROI over the long run. But, most importantly, you can provide your clients with timely service that is essential for the hospitality industry. With fast, responsive processes, you will have an easier time keeping existing clients and winning over new ones.

 

At Bundley Laundry, we help industrial textile managers to optimise their production processes with our top-of-the-line laundry management system, which you can use to streamline critical procedures, such as linen counting and stock management so you can deliver the type of service your clients need.